To order

We think it is important that we keep you as informed as possible about your order. When your order has been definitively placed, you will receive an order confirmation from us by e-mail.

Prepare for shipment

We will get to work as soon as possible to prepare your package for shipment. When the package leaves our warehouse, you will immediately receive a track-and-trace code and you will be kept informed of the current delivery time.

Track and trace

If you have not received an order confirmation or track-and-trace code, please contact us, we will be happy to provide you with all the information about your order as soon as possible.